Every-thing to Know: Your Upscale Hair Studio FAQ
Because Every Question Deserves a Thoughtful, Stylish Answer.
Welcome to The Hair Mansion—an upscale hair studio designed around real connection, intentional design, and elevated comfort. If you’re thinking about your first visit or simply want to feel more prepared, this guide is for you. I’ve compiled the most frequently asked questions to ensure you feel confident, informed, and completely at ease.
What are your upscale hair studio hours?
Wednesday & Friday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 6:00 PM
Saturday: 7:00 AM – 1:00 PM
Closed Sunday through Tuesday.
How do I schedule an appointment?
For your convenience, you can begin your experience right here online. Prefer to talk through your first visit? Get in touch—I’m happy to guide you.
What payment methods do you accept?
Visa, Mastercard, American Express, Discover, check, cash, and Venmo.
What happens if I’m late or need to cancel?
If you're more than 15 minutes late, we may need to reschedule. Missed or last-minute cancellations require a $25 rescheduling fee before rebooking.
Do you offer any amenities?
Absolutely! Enjoy complimentary Wi-Fi, beverages, snacks, robes to protect your clothes, and soothing lavender aromatherapy neck pillows—because comfort is part of the luxury.
Can I purchase hair products during my visit?
Yes! I offer the full J Beverly Hills line, along with favorites from K18, Style Edit, and Schwarzkopf—available in-salon and online.
What products do you use during services?
J Beverly Hills Color, BlondMe, Malibu, Kevin Murphy Treat Me, and K18—all tailored to your unique needs and updated every visit based on your hair’s condition and goals.
Is the consultation really included?
Always. For new guests, we’ll explore your routine, preferences, goals, lifestyle, and even past salon experiences—so we get it right from the start.
How is pricing determined?
Pricing is time-based. Services are priced by the estimated time to complete them. If more time is needed (due to length, thickness, or complexity), additional charges apply at $25 per 15 minutes.
New Guest appointments include extended time for a thorough consultation and design, which is reflected in the service cost. You deserve a visit that’s all about you.
What if I’m not sure what to book?
That’s what I’m here for. Email me if you’re unsure. I’ll help you book the right service for your hair type, goals, and maintenance needs.
Do you offer fringe trims?
Yes, fringe maintenance is complimentary for existing guests. To create or reshape a new fringe, please book a full Hair Design service.
Where are you Located?
The Hair Mansion is located inside Sola Salons in Reading, MA—right between Cosmoprof and K&G, and conveniently next to Market Basket. It’s a big brick building you can’t miss.
There’s plenty of free parking right out front.
Once inside, The Studio is just five doors down on the left—Suite 16.
Still have questions?
.Reach out anytime. I want every step of your experience at The Hair Mansion to feel as personal and polished as the style you leave with.